Information Collection

The CM Connect Portal collects personal information such as name, mobile number, email, and address only when voluntarily provided by users while submitting grievances or feedback.

Basic technical information like IP address, browser type, and visit time may also be collected for security and system improvement.

Use of Information

• Processing and resolving user requests
• Providing status updates and communication
• Improving government services
• Ensuring system security and monitoring

Data Sharing

User information is shared only with relevant government departments for resolving requests or when required by law.

The portal does not sell or use personal data for any commercial purpose.